Privacy & GDPR

data protection regulations

Status: September 2020

  

1. General

These data protection provisions regulations apply to the use of the website artegenerali.com provided by ARTE Generali GmbH, hereinafter referred to as "Website" or "Site". We kindly ask you to carefully read the following information.

These privacy policies for the website inform you about the purposes for which we collect your data, how we use it, to whom we may disclose it, and how you can exercise your rights.Providing data in connection with the website is voluntary.Protecting your personal data is of particular concern to us. We always ensure careful handling of your data in accordance with data protection regulations. We process personal data in accordance with applicable legal provisions, in particular the European General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG), the Telemedia Act (TMG), and all other relevant laws, and we require our employees to maintain confidentiality in accordance with applicable legal requirements.

2. Data Processing Controller

The controller for the processing of personal data in connection with the website is:

ARTE Generali GmbH
represented by the management
Adenauerring 7
81737 Munich

Fax: +49 (0)89 5121-1000
Email: arte@generali.de ("ARTE", "we" or "us").

You can contact our data protection officer by mail at the above address with the addition - Data Protection Officer - or by email at: datenschutzbeauftragter.de@generali.com

3. Why do we collect personal data and how do we use it?

3.1. What is personal data?

3.1.1. According to Art. 4 No. 1 GDPR, "personal data" means any information relating to an identified or identifiable natural person (hereinafter referred to as the "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more elements able to identify the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

3.1.2. Personal data also includes information about your use of our website. In this context, we collect data about your visits to our website, such as the extent of data transfer, the location from which you access data from our website, as well as other connection data and sources that you access. This is usually done through the use of log files, cookies, or third-party tools (see also 5.2).

Access data about each page access and each file retrieval is stored in a log file on our server. Essentially, the page from which the file was requested, the location of the page, the name of the file, your current IP address, date and time of the request, access status (file transferred, file not found, etc.), amount of data transferred, browser type and language of the browser (referrer and user agent) are recorded.

 

3.2. Purposes and legal bases of data processing
ARTE Generali GmbH uses your personal data for the following purposes:

  • To provide information about our products and services and those of our partners
  • To improve our internet offering
  • For the prevention of abuse/fraud on this website
  • To provide the services you requested and to contact you if you desire or to communicate with you
  • To ensure that our website is presented to you in the most effective and interesting way possible, e.g., storing display preferences, analyzing, further development our platform, and advertising our partners
  • To enable you to participate in interactive offers, if you wish
  • To inform you about changes to our services and those of our partners.

The legal basis for the processing of personal data for the above purposes is Art. 6 para. 1 f) GDPR, to safeguard our legitimate interests of us or third parties. This may be necessary in particular to ensure IT security and IT operations.

In addition, ARTE processes your personal data for analysis purposes and for presentation purposes. For more information on the purpose and legal basis, please refer to section 5.2. If ARTE Generali GmbH intends to process your personal data for a purpose not mentioned above, ARTE Generali GmbH will inform you in accordance with legal requirements beforehand.

 

3.3 Duration of data storage We delete your personal data as soon as they are no longer required for the purposes mentioned above. It may happen that personal data is stored for the time during which claims can be asserted against ARTE Generali GmbH (statutory limitation period of three or up to thirty years). Furthermore, we store your personal data to the extent required by law; the storage periods thereafter are up to ten years. The storage of the log file information listed in section 3.4 is for a maximum of thirty days.

 

3.4 Automatically collected usage data

Each time you use of the website, so-called usage data is logged in server log files, as is common on the Internet. This usage data is automatically transmitted by your internet browser. It includes the following information:

  • pseudonymized IP address (Internet Protocol address) of the computer from which the website is accessed
  • Internet address of the website from which the website was accessed (so-called origin or referrer URL); name of the service provider through which access to the website is made
  • name of the accessed files or information
  • date and time as well as duration of the access
  • amount of data transferred
  • HTTP status code (e.g., "request successful" or "requested file not found").

Log file information of the aforementioned type is stored by ARTE Generali GmbH for security reasons (e.g., for the identification of attempted attacks) for a maximum of thirty days and then deleted. Data whose further storage is necessary for evidentiary purposes are excluded from deletion until the final clarification of the respective incident. Log file information may be disclosed to law enforcement authorities in individual cases. Otherwise, log file information is stored exclusively in anonymized form and d statistically evaluate to continuously improve this website, to adaptto the interests of users, and identify and fix errors more quickly (see also section 5 for more information).

4. Your data protection rights

You have the right to request information about the data stored about you, its origin and recipients, and the purpose of the storage. Furthermore, you can request the correction of your data if it is incorrect or incomplete. Claims for deletion or blocking of your data may exist if their collection, processing, or use is unlawful or no longer necessary. You may also have the right to restrict the processing of your data and the right to receive the data you provided in a structured, commonly used, and machine-readable format.

You have the right to object to the processing of your personal data for the purposes of direct marketing and/or market and opinion research. If we process your data to safeguard legitimate interests, you may object to this processing if there are reasons arising from your particular situation that speak against data processing. You can exercise your rights with the controller for data processing. You have the right to lodge a complaint with a data protection supervisory authority. The data protection supervisory authority responsible for us is:

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 27
91522 Ansbach
Phone: +49 (0) 981 53 1300
Fax: +49 (0) 981
Email: poststelle@lda.bayern.de

5. Cookies and Third-Party Tools

5.1 Use of Cookies

5.1.1 What are Cookies?
Cookies are small files that are stored on your hard drive and store certain settings and data for exchange with our system via your browser. Cookies do not cause any damage to your computer and do not contain viruses. Also, no personal data is stored in cookies.

5.1.2 What cookies do we use and for what purpose?
Basically, there are two different types of cookies are distinguished: so-called session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your hard drive for a longer period of time or indefinitely. In addition, ARTE Generali GmbH uses various service providers or partner companies that help to make the Internet offering and the ARTE offering more interesting for you by using cookies (so-called third-party cookies). Storing cookies helps us to tailor our contact page and offers to your needs and interests and makes it easier for you to use by, for example, storing certain entries so that you do not have to repeat them constantly. Based on the evaluation of usage data of our website in anonymized and in parts pseudonymous form - based on cookies and via the respective Internet browser (based on so-called server log files) - we optimize or improve our online presentation and offers for you, can detect and correct any errors more quickly, and control server capacities depending on the type and time of use. The analyses do not allow any conclusions to be drawn about the name or the person hidden behind the pseudonym.

5.1.3 How can cookies be disabled?
You can set your browser to inform you when cookies are placed. You can also completely deactivate the acceptance of cookies via your browser. If you only want to accept ARTE cookies, but not the cookies of our service providers and partner companies, you can choose the setting in your browser "Block third-party cookies."

5.2 Third-Party Tools and Opt-Out Option (Opt-In)

For the statistical evaluation of this website and the display of active content, we use the technologies of the following providers:
5.2.1 Use of Google Tag Manager
This website uses Google Tag Manager, a web analysis service provided by Google Inc. ("Google"), if you have consented to its use by clicking "Yes" in the pop-up when accessing the website. Google Tag Manager uses so-called "cookies," text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.

  • The IP address transmitted by your browser as part of Google Tag Manager will not be merged with other data from Google.
  • You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to poin out that in this case you may not be able to use all the functiones of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the following link to remove this cookie.
  • This website uses Google Tag Manager with the extension "_anonymizeIp()". This means that IP addresses are further processed in shortened form, and direct personal reference can be excluded. If the personal data is collected it will be is immediately excluded and the personal data will be deleted immediately.

Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de.html, Privacy overview: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the Privacy Policy:
http://www.google.de/intl/de/policies/privacy.

 

6. Disclosure of Your Personal Data to Third Parties

To fulfill our contractual obligations with you, we are entitled to share your data to our service providers.

Furthermore, we may share your personal data to third parties, if promotional activities, contests, contract conclusions, or similar services are offered by us jointly with partners. You can obtain further information on this by providing your personal data or in the description of the respective offer.

We do not share your personal data to third parties, unless you have consented to the transfer of data, or we are authorized or obligated to do so by law and/or official or court orders. This may include, in particular, providing information for law enforcement purposes, for averting danger or for enforcing intellectual property rights.

Our service providers and partners are located within the EU or the EEA, or in countries that have been classified by the European Commission as having an adequate level of data protection, or that ensure the appropriate level of data protectionat the service provider in another way (e.g., by using the standard contractual clauses of the European Union).

We only provide our service providers and partners with the personal data they need for the specific activity. The commissioned service providers and partners act within the framework of contractual obligations, that ensure compliance with all applicable data protection regulations, including the necessary technical security meansures.

 

7. Data Security

ARTE Generali GmbH is part of the Generali Deutschland Group. The group makes significant technical and organizational efforts to protect your personal data from loss, falsification, or unauthorized access. In the event that you would like to contact us by email, we would like to point out that the confidentiality of the transmitted information cannot be guaranteed, as the contents of unencrypted emails may generally be subject to eavesdropping by unauthorized third parties during transmission. Most email providers already use automatic transport encryption procedures to ensure the confidentiality of the in email traffic. Please check with your email provider to see if it also uses TLS encryption. Otherwise, you should consider switching to an email provider with TLS support to ensure adequate encryption.

In addition to the transport encryption procedure TLS, we also offer you end-to-end encryption via the PGP procedure to ensure the confidentiality of your sensitive data. With PGP, your emails are encrypted in such a way that only the intended recipient can read them. Further information on data security can be found in the "Data Security" section on the page https://www.generali.de/ueber-generali/datenschutz/)./p>

8. Changes to Privacy Policy

ARTE reserves the right to change these privacy policies at any time without prior notice. You can always find the current version on our website. Please inform yourself about the applicable privacy policies each time you use the contact page. Additionally, we will inform you about this in text form.

9. Questions about Data Protection & General Questions and our Contact Details

For questions regarding the processing of your personal data, please contact the data protection officer at: datenschutzbeauftragter.de@generali.com or at the following address with the addition "Data Protection Officer."

  

ARTE Generali GmbH
Adenauerring 7
81737 Munich
Germany