Status: September 2020
These data protection provisions apply to the use of the artegenerali.com website provided by ARTE Generali GmbH, hereinafter referred to as the "Website". Please read the following information carefully.
These data protection provisions for the website inform you about the purposes for which we collect your data, how we use them, to whom we may pass them on and how you can exercise your rights. The provision of data in connection with the website is voluntary. The protection of your personal data is of particular concern to us. We always ensure that your data is handled carefully and in accordance with data protection regulations. We process personal data in accordance with the applicable legal provisions, in particular the European General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG) as well as all other relevant laws, and oblige our employees to maintain confidentiality in accordance with the applicable legal requirements.
2. Person responsible for data processing
The person responsible for the processing of personal data in connection with the website is
ARTE Generali GmbH
represented by the Board of Directors
Fax: +49 (0)89 5121-1000
(„ARTE“, „we“ or „us“).
You can reach our data protection officer by post at the above address with the suffix - data protection officer - or by e-mail at firstname.lastname@example.org.
3. Why do we collect personal data and how do we use it?
3.1 What is personal data?
3.1.1 According to Art. 4 (1) GDPR, ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
3.1.2 Personal data also includes information about your use of our website. In this context, we collect information about your visits to our website, such as the amount of data transferred, the location from which you access data from our website, and other connection data and sources you access. This is usually done through the use of log files, cookies or other third party tools (see 5.2).
Each time you access a page and each time you retrieve a file, access data about that process is stored in a log file on our server. Essentially the page from which the file was requested, location of the page, the name of the file, your current IP address, date and time of the request, the access status (file transferred, file not found etc.), transferred data volume, browser type and language of the browser (referrer and user agent) are recorded.
3.2 Purposes and legal bases of data processing
ARTE Generali GmbH uses your personal data for the following purposes:
- In order to be able to provide information on our products and services and those of our partners
- To be able to improve our Internet offer
- For the prevention of abuse / fraud on this site
- To provide the services you have requested and to be able to contact you if you wish or to communicate with you
- To ensure that our website is presented to you in the most effective and interesting way possible, e.g. by storing ad preferences, analysing, developing our platform and advertising our partners.
- To enable you to participate in interactive activities, if you so wish
- To inform you about changes to our services and the services of our partners.
The legal basis for the processing of personal data for the above-mentioned purposes is Art. 6 Para. 1 f) GDPR, in order to protect the legitimate interests of us or third parties. This may be necessary in particular to guarantee IT security and IT operation.
In addition, ARTE processes your personal data for analysis and presentation purposes. Please refer to Section 5.2 for further information on the purpose and the legal basis.
Should ARTE Generali GmbH wish to process your personal data for a purpose not mentioned above, ARTE will inform you in advance within the framework of the statutory provisions.
3.3 Duration of data storage
We delete your personal data as soon as they are no longer required for the above-mentioned purposes. In doing so, personal data may be retained for the time during which claims can be asserted against ARTE Generali GmbH (statutory limitation period of three or up to thirty years). In addition, we store your personal data to the extent that we are legally obliged to do so; the storage periods thereafter are up to ten years. The log file information listed in Section 3.4 is stored for a maximum of thirty days.
3.4 Automatically collected usage data
Every time the website is used, so-called usage data is logged in server log files - as is customary on the Internet. This usage data is automatically transmitted by your Internet browser. The information is as follows:
- pseudonymized IP address (Internet Protocol address) of the computer from which the website is accessed
- Internet address of the website from which the website was accessed (so-called originating or referrer URL); name of the service provider through which the website is accessed
- Name of the retrieved files or information
- Date and time and duration of the call
- transferred data volume
- http status code (e.g. "request successful" or "requested file not found").
For security reasons (e.g. to identify attempted attacks), ARTE Generali GmbH stores log file information of the above type for a maximum period of thirty days and then deletes it. Data whose further storage is required for evidential purposes is excluded from deletion until the respective incident has been finally clarified. Log file information may be passed on to investigating authorities in individual cases. In all other cases, log file information is stored and statistically evaluated exclusively in anonymized form in order to continuously improve this website, to adapt it to the interests of the users and to find or correct errors more quickly (see section 5).
4. Your data protection rights
You can request information about the data stored about your person, its origin and recipient as well as the purpose of storage. In addition, you can request that your data be corrected if it is incorrect or incomplete. Claims for deletion or blocking of your data may exist if their collection, processing or use proves to be inadmissible or no longer necessary. You may also have a right to limit the processing of your data and a right to have the data provided by you published in a structured, common and machine-readable format.
You have the right to object to the processing of your personal data for purposes of direct marketing and/or market and opinion research.
If we process your data to safeguard legitimate interests, you may object to this processing if your particular situation gives rise to reasons that speak against data processing.
You can assert your rights with the person responsible for data processing.
You have the right to lodge a complaint with a data protection supervisory authority. The data protection supervisory authority responsible for us is:
Bavarian State Office for Data Protection Supervision (BayLDA)
Phone: +49 (0) 981 53 1300
Fax: +49 (0) 981 53 98 1300
5. Cookies and third-party tools
5.1.1 What are cookies?
Cookies are small files which are stored on your data carrier and which store certain settings and data for exchange with our system via your browser. Cookies do not damage your computer and do not contain viruses. Also, no personal data is stored in cookies.
5.1.2 Which cookies do we use and for what purpose?
Basically, there are two different types of cookies: so-called session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or indefinitely. In addition, ARTE Generali GmbH makes use of various service providers and partner companies which, by using cookies, help to make the Internet offer and the ARTE offer more interesting for you (so-called third party cookies). The storage of cookies helps us to design our contact page and our offers according to your needs and interests and facilitates your use, for example by saving certain entries in such a way that you do not have to repeat them all the time. On the basis of the evaluation of usage data from our Internet presence in anonymous and partly pseudonymous form - on the basis of cookies and via the respective Internet browser (on the basis of so-called server log files) - we optimise or improve our online presentation and offers for you, are able to recognise and correct any errors more quickly and control server capacities depending on the type and time of use. The analyses do not allow any conclusions to be drawn about the name or the person hiding behind the pseudonym.
5.1.3 How can cookies be deactivated?
You can set your browser to notify you when cookies are being placed. You can also completely deactivate the acceptance of cookies via your browser. If you only want to accept ARTE cookies, but not the cookies of our service providers and partner companies, you can select the "Block third-party cookies" setting in your browser.
5.2 Third-party tools and opt-in
For the statistical evaluation of this website and the presentation of active content, we use the technologies of the following providers
5.2.1 Using Google Tag Manager
This website uses Google Tag Manager, a web analysis service provided by Google Inc. ("Google"), if and only after you have agreed to by clicking “YES” in the popup-box appearing when accessing this website. Google Tag Manager uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
This website uses Google Tag Manager with the extension "_anonymizeIp()". This shortens the processing of IP addresses, thus excluding the possibility of personal references. As far as the data collected about you is related to a person, this is immediately excluded and the personal data is deleted immediately.
6. Passing on your personal data to third parties
In order to fulfil our contractual obligations with you, we are entitled to pass on your data to our service providers.
We may also share your personal information with third parties when we offer promotions, sweepstakes, contracts or similar services with partners. You will receive further information on this when you enter your personal data or in the description of the respective offer.
Furthermore, we do not pass on your personal data to third parties unless you have consented to the passing on of data or we are entitled or obliged to pass on data due to legal regulations and/or official or court orders. In particular, this may involve providing information for the purposes of criminal prosecution, averting danger or enforcing intellectual property rights.
Our service providers and partners are based within the EU or the EEA, or in countries which have been classified by the European Commission as having an adequate level of data protection or which otherwise ensure an adequate level of data protection at the service provider (e.g. by using the standard contractual clauses of the European Union).
Service providers and partners will only receive from us the personal data they need for the specific activity. The contracted service providers and partners act within the framework of contractual obligations which ensure that they fully comply with the requirements of all applicable data protection regulations, including the necessary technical security measures.
7. Data security
ARTE is part of german Generali Group, which makes great technical and organizational efforts to protect your personal data from loss, falsification or unauthorized access. In the event that you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot necessarily be guaranteed, since the contents of unencrypted e-mails may be exposed to spying attacks by unauthorized third parties during transmission. Most e-mail providers already use automatic transport encryption procedures to ensure confidentiality in e-mail traffic. Please contact your e-mail provider to find out whether they also use the TLS procedure. Otherwise, you should consider switching to an email provider that supports TLS to ensure sufficient encryption.
In addition to the TLS transport encryption method, we also offer end-to-end PGP encryption to protect the confidentiality of your sensitive data. Using PGP, your e-mails are encrypted in such a way that only the intended recipient can read them.
Further information on data security can be found in the section "Datensicherheit" (available on the homepage https://www.generali.de/ueber-generali/datenschutz/).
8. Amendment of the data protection provisions
ARTE reserves the right to change these data protection provisions at any time without prior notice. A current version can be found on our website at any time. Please inform yourself each time you use the contact page about the data protection provisions applicable at the time. In addition, we will inform you about this in text form.
9. Questions about data protection & general questions as well as our contact data
For questions regarding the processing of your personal data, please contact the data protection officer: email@example.com or at the following address with the addition "data protection officer".
ARTE Generali GmbH